TripAdvisor 
Last updated: 17-06-2026
Welcome to the website of Bab El Oued Ecolodge.
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, make a booking request, or use any of our online services.
By using this website, you agree to the terms described in this Privacy Policy.
1. Who We Are
This website represents Bab El Oued Ecolodge, an ecological accommodation located in the palm grove of Tamnougalt, near Agdz, Morocco.
For any questions about this Privacy Policy or your personal data, you may contact us through the contact details provided on our website.
2. Information We May Collect
When you use our website, we may collect the following types of information:
Personal information you provide directly
This may include:
- Your full name
- Email address
- Phone number
- Country or city of residence
- Booking dates
- Number of guests
- Room or lodge preferences
- Special requests related to your stay
- Messages sent through our contact or booking forms
Technical information collected automatically
When you visit our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on the website
- Language preferences
- General location information
- Cookies and similar tracking technologies
This information helps us understand how visitors use our website and improve the online experience.
3. How We Use Your Information
We may use your personal information for the following purposes:
- To respond to your questions or messages
- To process booking requests
- To confirm availability and reservation details
- To provide information about our ecolodge, services, prices, and experiences
- To improve our website and guest experience
- To communicate with you before, during, or after your stay
- To manage administrative, legal, and security requirements
- To prevent fraud, spam, or misuse of our website
We only collect information that is useful and relevant for these purposes.
4. Booking and Contact Forms
If you submit a booking request or contact form, the information you provide will be used only to respond to your request and manage communication with you.
Submitting a form on our website does not automatically guarantee a reservation. Your booking is confirmed only after direct confirmation from Bab El Oued Ecolodge.
5. Cookies
Our website may use cookies to improve your browsing experience.
Cookies are small files stored on your device. They help the website remember certain information and understand how visitors interact with the site.
We may use cookies for:
- Website functionality
- Language preferences
- Analytics and performance
- Security
- Improving user experience
You can disable cookies in your browser settings. However, some parts of the website may not function properly if cookies are disabled.
6. Analytics and Third-Party Tools
We may use third-party tools such as website analytics services, booking tools, maps, social media plugins, or embedded content.
These services may collect certain technical information according to their own privacy policies.
Examples may include:
- Google Analytics or similar analytics tools
- Google Maps or map services
- Social media platforms
- Online booking or reservation systems
- Email or contact form services
We recommend reviewing the privacy policies of these third-party services if you interact with them through our website.
7. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only when necessary, such as:
- With trusted service providers who help us operate the website or manage bookings
- With payment or booking partners if applicable
- With legal or administrative authorities when required by law
- To protect our rights, property, guests, or website security
Any sharing of personal information is limited to what is necessary for the intended purpose.
8. Data Storage and Security
We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet is completely secure. While we do our best to protect your data, we cannot guarantee absolute security.
9. Data Retention
We keep your personal information only for as long as necessary for the purposes described in this Privacy Policy.
This may include the time needed to:
- Respond to your request
- Manage your booking
- Provide guest services
- Comply with legal, tax, or administrative obligations
- Resolve disputes or maintain business records
When your information is no longer needed, we will delete it or keep it in a secure archived form when legally required.
10. Your Rights
In accordance with applicable personal data protection rules, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data, where legally possible
- Object to certain uses of your personal data
- Withdraw consent where processing is based on consent
- Request information about how your data is used
To exercise these rights, please contact us using the contact details available on our website.
11. International Visitors
Bab El Oued Ecolodge welcomes guests from Morocco and abroad.
If you contact us from outside Morocco, please note that your information may be processed in Morocco or by service providers located in other countries, depending on the tools used to operate the website, communication, or booking services.
We aim to handle all personal information responsibly and with respect for privacy.
12. Children’s Privacy
Our website is intended for general audiences and travelers.
We do not knowingly collect personal information from children without the consent of a parent or legal guardian. If you believe that a child has provided us with personal information without proper consent, please contact us so we can take appropriate action.
13. Links to Other Websites
Our website may contain links to third-party websites, such as booking platforms, travel websites, social media pages, maps, or partner websites.
We are not responsible for the privacy practices, content, or security of external websites. We encourage you to read their privacy policies before providing any personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements, or data practices.
Any updates will be posted on this page with a new « Last updated » date.
15. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us through the contact information available on our website.
Bab El Oued Ecolodge
Palmeraie de Tamnougalt, near Agdz, Morocco
Please visit our Contact page for our website, email, and phone details.